It is not uncommon to hear that while many employers have both safety and wellness committees, they rarely interact with one another. Employees, managers, and leaders may inherently realize that there are benefits to combining safety and well-being efforts, and quite a bit of overlap, but they also may encounter difficulties when it comes to…
As an insurance marketing account executive for McGriff Specialty, my role includes presenting my clients’ accounts in the best possible light to our insurance company partners. How I submit each account directly affects the coverage options and terms we receive. Accounts presented favorably tend to generate more interest from a larger pool of insurers, which…
The Critical Role of De-Escalation in Hospitality In the dynamic and often high-pressure environment of hospitality, managing conflict effectively is not just a matter of good customer service, it is a vital component of safety, risk management, and business continuity. Whether in hotels, restaurants, bars, or event venues, employees frequently encounter situations involving upset guests,…
About the Webinar Series Webinars typically take place on the third Thursday of every month at 2:00 p.m. Eastern time. Each webinar lasts approximately 60 minutes. Registration links are provided below with each webinar; a confirmation email will be sent to the email address provided. Reminder emails will be sent 24 hours and one hour…
Beyond the direct and indirect financial losses, complacency exacts a heavy toll on the human element—leading to more injuries, lower morale, and even loss of life—and erodes the safety culture that underpins sustainable operational success. As businesses navigate demanding production schedules and challenges in hiring and retaining good employees, complacency remains a hidden but costly…
A single-parent captive offers construction leadership a strategic alternative. For large construction firms, insurance is not just a line item. It is a material operating expense and a source of earnings volatility. As premiums fluctuate with insurance market cycles, carrier appetite, and industry-wide losses, even the safest contractors with a strong risk management culture can…
In the dynamic environment of commercial kitchens, safety is paramount, not only for protecting personnel and property but also for ensuring operational continuity. Among several potential hazards, kitchen fires pose a significant risk, often resulting in devastating consequences if not properly managed. As risk managers and industry leaders, understanding the nuances of fire prevention and…
Pollution incidents—chlorine leaks at hotel pools, dust from construction sites, chemical releases in manufacturing, etc.—pose significant safety and liability challenges across many industries, including hospitality, construction, manufacturing, healthcare, transportation, and agriculture. The scenarios above highlight the critical need for organizations of all sizes and across all sectors to integrate pollution risk management into their safety…
In today’s complex and rapidly evolving work environments, organizations need effective strategies to enhance safety, improve performance, and cultivate a culture of engagement and accountability. While many companies invest heavily in technology and systems to mitigate risk, one of the most powerful and sustainable approaches remains underutilized: applying the science of human behavior. Understanding why…
When it comes to liability in hotels, few issues rival the reputational damage and monetary losses stemming from failures in guestroom security and privacy protection. The infamous Erin Andrews v. Marriott case—resulting in a $55 million jury award to the Fox Sports reporter—remains a stark reminder of how critical these protections are.1 Such privacy violations…