The Critical Role of De-Escalation in Hospitality In the dynamic and often high-pressure environment of hospitality, managing conflict effectively is not just a matter of good customer service, it is a vital component of safety, risk management, and business continuity. Whether in hotels, restaurants, bars, or event venues, employees frequently encounter situations involving upset guests,…
Beyond the direct and indirect financial losses, complacency exacts a heavy toll on the human element—leading to more injuries, lower morale, and even loss of life—and erodes the safety culture that underpins sustainable operational success. As businesses navigate demanding production schedules and challenges in hiring and retaining good employees, complacency remains a hidden but costly…
In the dynamic environment of commercial kitchens, safety is paramount, not only for protecting personnel and property but also for ensuring operational continuity. Among several potential hazards, kitchen fires pose a significant risk, often resulting in devastating consequences if not properly managed. As risk managers and industry leaders, understanding the nuances of fire prevention and…
Pollution incidents—chlorine leaks at hotel pools, dust from construction sites, chemical releases in manufacturing, etc.—pose significant safety and liability challenges across many industries, including hospitality, construction, manufacturing, healthcare, transportation, and agriculture. The scenarios above highlight the critical need for organizations of all sizes and across all sectors to integrate pollution risk management into their safety…
Risk Management Innovative solutions to help mitigate risk so you can focus on managing your business. Powering Growth and Resilience Through Smarter Risk Management In an ever-changing world, no business can afford to settle for less than top-tier risk management. We provide innovative solutions that help mitigate risk, no matter your business or industry, so…
DALLAS – McGriff has hired Rafael Araujo as Head of Projects/Public-Private Partnerships (P3s) – Construction Risk Management in its National Construction Practice. Araujo previously served as a senior vice president for another large global broker in its Construction & Infrastructure Practice. He was responsible for managing and servicing many of the broker’s global contractors with major…
Add six hours of whole-body vibration and a poorly adjusted seat, and the vehicle your company depends on could quickly become a serious liability. Driver fatigue can build over time due to factors such as undiagnosed sleep apnea and irregular shift schedules. A single night of sleep is not enough to repay accumulated sleep debt.…
Power demand is rising faster than infrastructure can be delivered Artificial intelligence, cloud computing, and digital infrastructure are driving unprecedented demand for data centers across the United States. According to industry estimates, approximately $3 trillion is expected to be invested globally in digital infrastructure by 2030, with U.S. data center growth projected to add nearly…
As an insurance marketing account executive for McGriff Specialty, my role includes presenting my clients’ accounts in the best possible light to our insurance company partners. How I submit each account directly affects the coverage options and terms we receive. Accounts presented favorably tend to generate more interest from a larger pool of insurers, which…
A family office is a private organization established to manage the financial and personal affairs of a wealthy family. Typically serving families with assets exceeding $100 million, these entities oversee investments, trusts, estate planning, tax strategy, and philanthropic activities, and they often operate businesses. Family offices vary widely in structure. Some have formal boards or…