Search results for: “Transportation”

  • Transportation

    Transportation Protecting Your Fleet Exposures to Keep Your Business Moving In the transportation business, your journey involves challenges like worker retention, shifting fuel costs, and complex regulations. As one of the nation’s largest transportation insurance brokers, we know these challenges well. Our Transportation Practice places over $1 billion in premium, serving transportation companies from one…

  • Department of Transportation Audit

    Business Issue A McGriff client received notice of an unexpected Department of Transportation (DOT) audit with only three days to prepare. Very concerned, they contacted their McGriff representative who brought in a consultant with the McGriff Risk Services team. In order to better understand the client’s business, the risk control consultant reviewed their Central Analysis…

  • De-Escalation in Hospitality: Enhancing Safety, Respect, and Risk Management

    The Critical Role of De-Escalation in Hospitality In the dynamic and often high-pressure environment of hospitality, managing conflict effectively is not just a matter of good customer service, it is a vital component of safety, risk management, and business continuity. Whether in hotels, restaurants, bars, or event venues, employees frequently encounter situations involving upset guests,…

  • The Impact of Nuclear Verdicts and Modern Courtroom Tactics on Claim Adjusting

    Two of the most influential developments are the rise of extremely large jury awards—commonly referred to as nuclear verdicts—and the evolution of modern courtroom strategies used by plaintiff attorneys. Together, these trends have increased claim severity, heightened litigation risk, and forced insurers to modify how claims are investigated, documented, reserved, and settled. As a result,…

  • Plaintiff Attorneys AI Claim Severity

    This article explores how plaintiff attorneys use AI to drive claim severity—maximizing the value of claims through data-driven insights and advanced analytics. It further examines the legal and ethical challenges posed by AI use, the countermeasures employed by defense counsel, and offers recommendations for policymakers to ensure fairness and transparency in litigation. Literature and Market…

  • The High Cost of Workplace Complacency in Risk Management: Why Organizations Can’t Afford to Ignore It

    Beyond the direct and indirect financial losses, complacency exacts a heavy toll on the human element—leading to more injuries, lower morale, and even loss of life—and erodes the safety culture that underpins sustainable operational success. As businesses navigate demanding production schedules and challenges in hiring and retaining good employees, complacency remains a hidden but costly…

  • Why Data is Outperforming Legacy Safety Programs

    For years, fleet safety followed a predictable model: classroom training, policy manuals, quarterly safety meetings, and post-accident reviews. When an incident occurred, the organization investigated what happened and adjusted accordingly. That approach wasn’t wrong, it just assumed the world would stay the same. Today, fleets are often doing more safety work than ever, yet auto…

  • Navigating Pollution Liability Exposures: Strategies for Effective Risk Management

    Pollution incidents—chlorine leaks at hotel pools, dust from construction sites, chemical releases in manufacturing, etc.—pose significant safety and liability challenges across many industries, including hospitality, construction, manufacturing, healthcare, transportation, and agriculture. The scenarios above highlight the critical need for organizations of all sizes and across all sectors to integrate pollution risk management into their safety…

  • The New Liability Crisis: Why Fleets With ‘Good Scores’ Are Still Getting Hammered – And How to Fight Back

    For years, transportation companies who invested heavily in fleet safety programs believed their strong SMS scores, clean inspection history, and telematics would insulate them from the worst of the market. But 2025 has shattered that assumption. Even well-run fleets with low crash frequency and high safety compliance are seeing double-digit increases on Auto Liability—often with…

  • Leadership That Drives Results

    I was recently in an airport when I overheard a traveler talking to another passenger who had been consulting with a large company experiencing growing pains. That is, the company had great potential, but was having difficulty delivering on it. In the consultation interview he asked the CEO what had already been done to ease…