About the Advisory
April 9, 2020
An outbreak such as COVID-19 is very rare, and nearly every business will be impacted to some degree. At McGriff, we want to help our clients be prepared for managing the claims process. Since handling a loss is not your normal business function, it can cause many questions and problems. Remember that the initial response after a loss is crucial. During that time, management will have to make decisions that can dramatically affect operations. Some of these decisions can and will be made before the loss in an effort to reduce the impact.
An important question will arise during an event of this magnitude, which is whether your company should file a claim. It is always McGriff’s recommendation that any claim or potential claim be filed with the carrier as soon as possible for consideration.
This guide covers basic steps for you to follow when a loss occurs, along with other loss handling procedures and concepts. This material also can be reviewed for guidance during your return to normal operations. The appendix contains various checklists and submission forms to help organize your activities.
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