Author: Ishon Jones

  • Weathering the Storm 2026

    Weathering the Storm 2026

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    Ishon Jones
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    Summary In 2025, the United States experienced 23 billion-dollar weather and climate disaster events, the third-highest annual total on record. These disasters caused about $115 billion in damages and an estimated 276 deaths, underscoring the growing intensity and frequency of severe weather and the need for comprehensive risk management strategies. The 2025 Atlantic hurricane season…

  • De-Escalation in Hospitality: Enhancing Safety, Respect, and Risk Management

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    The Critical Role of De-Escalation in Hospitality In the dynamic and often high-pressure environment of hospitality, managing conflict effectively is not just a matter of good customer service, it is a vital component of safety, risk management, and business continuity. Whether in hotels, restaurants, bars, or event venues, employees frequently encounter situations involving upset guests,…

  • The High Cost of Distraction: Protecting Your Fleet, Drivers, and Balance Sheet

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    Ishon Jones
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    Date: October 15, 2026 Time: 2:00 PM ET Duration: 60 Minutes Distracted driving is escalating the severity of losses across the trucking industry, causing expensive disruptions and exposing fleets to costly settlements and verdicts. Traditional safety programs are no longer enough. To limit and mitigate the cost of claims and lawsuits when they’re presented, the…

  • I Disagree With My Insurance Company, Now What?

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    Ishon Jones
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    When your insurance company denies a claim or offers less than you were expecting, the next steps can feel overwhelming. Learn more about what to do when you find yourself at odds with your insurer and the practical options available when you have concerns about the settlement value of your claim. Learning Objectives/Key Takeaways: The…

  • Essential Insights into Workers’ Compensation Part B

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    Ishon Jones
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    Join us for a detailed exploration of Workers’ Compensation Part B—Employers’ Liability Insurance—and its essential role in protecting businesses from legal and financial risks arising from workplace injuries. We’ll clarify how Part B complements statutory benefits by protecting employers against lawsuits and filling important coverage gaps. And we’ll focus on the specific types of claims…

  • Navigating OSHA’s Regulatory Landscape: Updates & Emphasis Programs

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    Ishon Jones
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    Join us for an informative webinar on regulatory changes from OSHA in 2026. This webinar explores valuable insights to help ensure your teams remain trained and prepared to meet current OSHA requirements and maintain workplace safety.

  • Named Storms: Real-World Insights to Navigate Coverage with Confidence

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    Ishon Jones
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    Join us for a comprehensive discussion on named storms in commercial property insurance. This presentation explores how named storms are defined, how they affect insurance coverage, and the role of endorsements and deductibles in shaping policy terms.

  • The Impact of Nuclear Verdicts and Modern Courtroom Tactics on Claim Adjusting

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    Two of the most influential developments are the rise of extremely large jury awards—commonly referred to as nuclear verdicts—and the evolution of modern courtroom strategies used by plaintiff attorneys. Together, these trends have increased claim severity, heightened litigation risk, and forced insurers to modify how claims are investigated, documented, reserved, and settled. As a result,…

  • Plaintiff Attorneys AI Claim Severity

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    This article explores how plaintiff attorneys use AI to drive claim severity—maximizing the value of claims through data-driven insights and advanced analytics. It further examines the legal and ethical challenges posed by AI use, the countermeasures employed by defense counsel, and offers recommendations for policymakers to ensure fairness and transparency in litigation. Literature and Market…

  • Inside Management Liability Exposures for Family Offices

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    Ishon Jones
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    A family office is a private organization established to manage the financial and personal affairs of a wealthy family. Typically serving families with assets exceeding $100 million, these entities oversee investments, trusts, estate planning, tax strategy, and philanthropic activities, and they often operate businesses. Family offices vary widely in structure. Some have formal boards or…